DiHotel Hotel Management Software — Comprehensive Solution for All Accommodation Types

January 18, 2025

When it comes to hotel management software in Vietnam, DiHotel is the first name mentioned in the professional PMS segment. With over 20 years of experience and more than 300 properties in Vietnam and Japan trusting it, DiHotel hotel management software has proven itself a reliable solution for every scale and type of hotel.

What is DiHotel?

DiHotel hotel management software is a PMS (Property Management System) developed by a team of Vietnamese engineers and hotel experts, with a mission to provide professional management solutions on par with international standards yet fully suited to the operational characteristics of Vietnamese hotels.

Developed by DiHotel Solutions Corps — a team of over 100 IT engineers with technical backgrounds from the Japanese market — DiHotel handles Vietnam-specific requirements: hourly room management, temporary residence registration, electronic VAT invoice issuance, and payment integration with BIDV, VNPay, ZaloPay, Momo.

Market Segments DiHotel Serves

DiHotel hotel management software is not a single product — it is a software ecosystem customizable for each property type:

• Guesthouses, homestays, small hotels: Simple, fast management at optimal cost
• 2–4 star hotels: Full PMS, channel manager, reporting and VAT invoicing
• Resorts, 5-star hotels: DiPOS (restaurant), DiSpa, DiCRM, revenue management integration
• Chains / groups: Multi-property, Central Reservation System, centralized reporting

Core Features of DiHotel Hotel Management Software

Front Office Management

The heart of DiHotel hotel management software is the Front Office module with an intuitive interface, designed so front desk staff can learn and master it within half a day:

• Interactive room chart (Rack View) — drag & drop to move reservations
• Timeline View — view booking calendar by week/month
• Fast check-in/out — scan ID/passport quickly, saving staffing costs
• Waiting list and room upgrade management

Reservation & Rate Management

The reservation module of DiHotel hotel management software supports all booking types:

• Direct bookings (Walk-in, Phone, Email, Website)
• OTA (via integrated Channel Manager)
• Corporate accounts with contract rates
• Group bookings with FIT/GIT rates
• Hourly room bookings (transit guests, early check-in)

DiCloud + DiHotel Ecosystem Integration

The real power comes when combining DiHotel hotel management software with DiCloud cloud hotel management software. The two platforms are designed to work seamlessly:

• DiHotel handles on-premise PMS (ideal for hotels needing full control)
• DiCloud extends to the cloud (remote access, consolidated reporting)
• Data syncs bidirectionally in real time