DiHotel Hotel Management System — Complete Feature Overview

January 8, 2025

This article provides the most complete overview of the DiHotel hotel management system — from core modules to advanced features. The DiHotel hotel management system is built on a modular architecture, allowing hotels to select and activate only the features they need. The full ecosystem comprises 14 main modules.

Module 1: Core PMS — Hotel Management Foundation

Reservation Management: Manage bookings from all channels
Room Management: Room chart, room assignment, room moves
Guest Management: Guest profiles, VIP recognition, preferences
Check-in/Check-out: Fast ID/passport scanning, reducing front desk staffing costs
Rate Management: Price management, seasons, yield management

Module 2: Housekeeping Management

Automatic housekeeping shift assignment based on check-out schedule and room status
Mobile app for housekeeping staff (iOS/Android)
Real-time room status updates — front desk knows which rooms are ready instantly
Lost & Found management — track guest lost items
Preventive maintenance schedule — periodic maintenance scheduling by room

Module 3: DiPOS — F&B & Banquet/Wedding Management

Restaurant, bar, café — table reservation, ordering, payment via touchscreen or tablet
Room service ordering — order directly from mobile app or room phone
Minibar management — automatic charging at check-out
Banquet & Conferences: Wedding, seminar, event management
Charge to room — all F&B charges automatically added to guest room bill

Module 4: Revenue Management

Dynamic pricing — automatic price adjustment based on demand
Forecasting — capacity and revenue forecasting for next 90 days
Competitive rate intelligence — track competitor pricing
Length of stay optimization — minimum stay recommendations

Module 5: Reporting & Business Intelligence

Daily Reports: Manager Flash, Night Audit, Revenue Summary
Operational Reports: Occupancy, Arrivals/Departures, In-house guests
Financial Reports: Revenue breakdown, Accounts Receivable, VAT reports
Analytics: RevPAR, ADR, GOPPAR, Market Segmentation

Module 6: Channel Manager — OTA Channel Management

Two-way connection with D-Edge, Hotel Link, Exely, SiteMinder, Staah...
Real-time rate and inventory sync, minimizing overbooking
Rate parity monitoring — alerts for price discrepancies across channels

Module 7: DiBooking — Direct Booking Engine

Booking engine for hotel website enabling direct bookings and revenue growth
Payment gateway integration: BIDV, VNPay, ZaloPay, Momo
Direct bookings — no OTA commissions
Two-way real-time sync with DiHotel PMS

Module 8: DiACC — Hotel Accounting

Automatic transaction recording from PMS, DiPOS, ancillary services
Electronic VAT invoice issuance per Circular 99/2025/TT-BTC
Automatic financial reports: P&L, Balance Sheet, Cash Flow
Payment integration: BIDV, VNPay, ZaloPay, Momo

Module 9: DiHRM — Human Resources Management

Employee profile, contract, and certification management
Time and shift management — integrated with timekeeping devices
Automatic payroll, bonuses, and allowances by shift and department
HR reports and labor cost analysis by department

Module 10: DiPO — Purchasing & Inventory Management

Purchase request and approval workflow management
F&B ingredient and room supply inventory control
Minimum stock alerts — automatic purchase recommendations
Integration with DiACC for automatic purchase cost recording

Module 11: DiCRM — Loyalty & Customer Relations

Store stay history, preferences, and spending patterns per guest
Customizable loyalty points program by brand
Automated email marketing (pre-arrival, post-stay, birthday)
Guest recognition across all properties in the chain

Module 12: DiONSEN — Mineral Bath/Onsen Management

Hourly and service-type mineral bath booking management
Guest count and zone capacity control
Charge to room — automatic service charges to room bill

Module 13: DiPark — Amusement Park Management

Ticket sales management by type: adult, child, combo
Entry/exit control for the amusement area
Charge to room — entertainment tickets automatically added to guest room bill

Module 14: Multi-Property & Corporate

Centralized management of all properties
Corporate account management with centralized billing
Group booking management across properties
Consolidated group reporting and analytics

📊 DiHotel hotel management system belongs to the DiHotel Solutions Corps ecosystem — including: DiHotel (PMS), DiPOS (F&B & banquets), DiACC (accounting), DiHRM (HR), DiPO (purchasing), DiCRM (CRM), DiBooking (online booking), DiONSEN (mineral bath), DiPark (amusement park).